DoubleRow

🔧 Specifications:

• LED Type: OSRAM dual-row high-output LEDs

• Beam Pattern: Combo (Flood + Spot)

• Color Temperature: 6000K Pure White

• Voltage Range: 10–30V DC

• Wattage: Varies by size (see below)

• Lumens Output: Up to 30,000 lumens

• IP Rating: IP68 (Waterproof, Dustproof & Shockproof)

• Lens: Hardened Polycarbonate – Shatterproof

• Housing: Powder-coated Aluminum Alloy with integrated heat sinks

• Mounting: Heavy-duty side brackets + adjustable bottom mounts included

• Cable Length: 50cm, pre-wired with waterproof connector

• Operating Temp: -40°C to 85°C

• Lifespan: 50,000+ hours

• Warranty: 1-Year No-Fuss Warranty

✅ Returns

You can return any item within 30 days of delivery for a refund or exchange — no questions asked. To be eligible for a return:

• The item must be unused, in its original packaging, and in resellable condition

• Include your proof of purchase or order number

Please contact us first at support@polarlightsgear.com before sending anything back. We'll guide you through the return process.

💸 Refunds

Once your return is received and inspected, we’ll notify you and issue a refund to your original payment method within 5–7 business days.

Shipping costs are non-refundable unless the return is due to a fault or error on our part (e.g. defective or incorrect item).

🔁 Exchanges

Need a different size or product? No problem. Just email us within 30 days, and we’ll help arrange a fast exchange.

🛠️ Damaged or Faulty Items

We stand by the quality of our products. If you receive an item that is damaged, faulty, or not as described, please contact us immediately with:

• Your order number

• Photos of the issue

• A brief description of the problem

We’ll offer a replacement or full refund depending on your preference.

🚚 Return Shipping

Unless the product is faulty, customers are responsible for return shipping costs. We recommend using a trackable shipping service.

❗Exceptions:

• Returns after 30 days may not be accepted.

• Items returned in used or damaged condition (unless faulty) may be subject to a partial refund or refusal.

If you have any questions at all, reach out atinfo@polarlightsuk.com — we’re here to help.

📦 Processing Time

Orders are processed and dispatched within 1–2 business days. You’ll receive a confirmation email with tracking details once your order is on its way.

🌍 Shipping Locations

We currently ship to the UK, Ireland, and mainland Europe. International shipping beyond these regions is coming soon.

📮 Shipping Options & Estimated Delivery Times

Please note: Rural areas and peak times (e.g. holidays or sales) may cause minor delays.

🚀 Free Shipping

Enjoy FREE Standard UK Shipping on all orders over £100.

🛑 Order Delays

If your order hasn't arrived within the estimated timeframe, first check your tracking email. Still stuck? Reach out to us at support@polarlightsgear.com, and we’ll sort it.

📬 Delivery Notes

• All parcels are shipped via trusted courier partners with tracking.

• A signature may be required on delivery.

• If you miss a delivery, the courier will leave instructions for redelivery or collection.

❗Customs & Duties (for EU orders)

Some orders shipped outside the UK may incur customs fees or import duties upon arrival. These are the responsibility of the customer.

If you have any questions about your order or shipping, don’t hesitate to drop us an email — we're here to light the way.